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Terms of delivery and returns

TERMS OF DELIVERY & RETURNS

 

 

How do I pay

We accept Paypal – faster, safer way to send money online.

you can also pre pay and collect from my studio (please make an appointment to collect)

Local deliveries are available too.

 

@lorrainebrownehairstudio

Divine Hair and Beauty

Main St 

Enfield

Meath

A83 RP84

 

What happens after I order?

 

We will send you a confirmation email with your order details and you will receive an email once your package is dispatched.

 

How will my items be delivered?

 

An post small package.

 

Please note that bespoke/ handmade items can take up to 6 weeks. this is only a small selection.

 

Packaging may contain a logo  – just be aware in case you are ordering it as a gift to someone else in your property.

 

If there is a delay in your order please contact us directly hello@lorrainebrownehair.com

 

Returns and Refund?

 

We hope you are happy with your purchase.

However if you are not completely happy we will gladly offer a refund on any unwanted items less the cost of postage.

Items must be returned within 14 days unused and in original packaging and suitable for resale with proof of purchase.

 

Certain items are exempt from being returned:

Hairbrushes, combs and clips

Hair tools

make up

Gift  Cards and Vouchers

Earrings are a non returnable item for hygiene reasons.

 

There are certain situations where refunds are not granted.

Any item not in its original condition, is damaged or missing a part for reasons not due to our error.

Any item that is returned more than 14 days after delivery.

 

You will be responsible for paying your own shipping cost for returning your item.

If you receive a refund the shipping cost will be deducted from your refund.

Shipping cost are non refundable.

 

When you are shipping your item please consider using a trackable shipping service or purchasing shipping insurance.

We cannot guarantee that we will receive your returned item.

Please return to:

Lorraine Browne Hair Studio

Divine Hair and Beauty

Main St

Enfield

Meath

A83 RP84

 

Your return will be processed approx 14 days of receiving the item back in store.

 

We reserve the right but are not obligated to limit the sales of our products or services to any person, geographic region. We reserve the right to limit the quantities of any product or service that we offer.

All description of product and pricing are subject to change at any time without notice, at our discretion.

 

We reserve the right to discontinue any product at any time

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